Returns Information

What is your returns policy?

We're sure you'll love your purchase, but if you're not happy for any reason, simply return the item(s) within 30 days of ordering and we'll exchange or refund it.

Due to the nature of the goods we will, the item has to be returned unopened.

Once we have received your returned item(s) we will issue a refund to the payment method used to pay for the order. Please allow 14 days for the refund to show in your account.

Lost or Damaged Parcels

If you have any lost or missing products from your order then please contact our Customer Care team; phone 01582 362460 or email us.

Lost parcels must be reported within 30 days of the dispatch date. We will not be liable for any loss should you fail to do this.

We take great care to ensure your items reach you in good condition. However, if you are unfortunate to receive a damaged item, just return it to us and we will happily refund or replace it.